Cafe Manager
- Lead daily operations of a busy café
- Manage and develop a team of up to 20 staff
- Ensure high standards of customer service and food quality
Café Manager
Mermaids Café | Shoal Bay Country Club
Lead one of Shoal Bay’s busiest cafés!
Mermaids Café is a well-established, high-volume café at the heart of Shoal Bay Country Club, with a strong local following and a steady flow of visitors year-round.
We’re looking for an experienced Café Manager to take ownership of the day-to-day operation, lead a team of up to 20 staff and ensure the café continues to deliver a consistently great experience for every guest.
This is a hands-on leadership role suited to someone who enjoys being on the floor, leading from the front and keeping a busy operation running smoothly. You’ll have the support of an established hospitality group while having genuine ownership of your venue.
What you’ll do
Manage daily café operations and service flow
Lead, train and develop a team of up to 20 staff
Maintain high standards across food and beverage quality
Oversee ordering, stock levels and cost control
Drive strong customer service and guest experience
Ensure smooth operations in a high-volume environment
What we’re looking for
2–3 or more years’ experience in a busy café or hospitality venue
Strong leadership skills with the ability to mentor and develop teams
Solid operational management and organisational skills
Strong focus on customer service
Ability to perform in fast-paced, high-energy environments
Requirements
Valid RSA
Availability to work weekends
Why Mermaids Café?
Located within Shoal Bay Country Club, Mermaids Café is a key part of one of the area’s most recognised hospitality destinations. With a mix of locals, regulars and visitors, no two days are quite the same.
You’ll join an engaged and supportive team within a growing hospitality group, with opportunities to develop your career as the business continues to grow.
If you’re ready to take the lead at a busy coastal café and make your mark, we’d love to hear from you.
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