Account Manager

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you? 

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. 

About you:

Love building relationships and creating value for clients? As our Account Manager, People & Payroll, you'll partner with existing key customers to understand their goals, solve business challenges, and uncover growth opportunities, all while delivering an outstanding client experience.

You may be a successful SDR looking for your next challenge – to step into Account Management and turn your talent for creating opportunities into long-term client partnerships.

Day-to-day, you will: 

• Grow and retain key accounts by keeping a close eye on client success, spotting risks early, and creating opportunities to add value.
• Drive revenue growth through smart upselling, cross-selling, and uncovering new business opportunities within your portfolio.
• Be a trusted advisor by sharing industry insights, strategic recommendations, and helping clients achieve their goals.
• Deliver exceptional client experiences by leading smooth onboarding, regular business reviews, and impactful presentations.
• Own your pipeline by developing account growth strategies, managing opportunities in CRM, and consistently achieving sales targets.

Your skills and experiences might also include:

• Bringing the foundations for success with 2 to 3 years’ experience and a degree in Business, Marketing, or equivalent real-world experience, plus a proven track record in Account Management, SaaS, or customer-facing sales roles.
• Building relationships that matter with exceptional communication, negotiation, and stakeholder management skills, including the ability to engage and influence C-suite decision-makers.
• Thriving in a fast-paced environment by balancing multiple client accounts, solving problems proactively, and spotting opportunities before others do.
• Thinking commercially and strategically with a strong understanding of SaaS business models, sales cycles, account growth, and data-driven decision-making.
• Leveraging technology to drive results using CRM platforms and other tools to manage pipelines, deliver insights, and create outstanding client outcomes.

What are we all about? 

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.