Casual Practice Receptionist - Illawarra x 2
- Provide exceptional customer service and administration in a patient-facing role.
- Manage billing, invoicing, and liaise with referring doctors.
- Work across Shellharbour and Wollongong practices in a casual capacity.
Practice Receptionist - Illawarra
- Casual Opportunity
- Illawarra Based
- Growing Healthcare Organisation
About Us
PRP Diagnostic Imaging offers a comprehensive range of imaging services, through a network of 40 practices across Sydney, Illawarra, Central Coast and the Hunter and Central West. We are excited to be entering the next phase of our growth and expansion plans, with additional practices opening in 2026. It is a remarkable time to join PRP, where we are committed to providing the highest quality of patient care, with a personal touch and your contribution matters in shaping the future of PRP.
We utilise the most advanced technology and employ a team of world-class imaging physicians, specialists, technicians and support staff in a safe and caring environment. We encourage collaboration, a strong work ethic and provide a supportive learning environment. We have an outstanding track record in the professional development of our team.
About the Position
This is a casual opportunity working across our Shellharbour and Wollongong practices. In this critical patient facing position, you will be responsible for managing the important first contact in person and over the phone. You will provide exceptional customer service and administration. You will ensure that all information that is data entered and reviewed is accurate and work closely with our medical teams to ensure the smooth transition of patients from reception to their procedure. You will complete all billing and invoicing for our patients, liaise with referring doctors and operate our booking system.
About You
You must have outstanding customer services with excellent interpersonal skills particularly with requires to empathy and compassion. You will be knowledgeable in MS Office with the demonstrated ability to maintain strict confidentiality and professionalism in all circumstances. You must have the ability to prioritise your workload and be able to multi-task in busy environment. You will have the ability to work as part of a cohesive team and work autonomously. You will be ambitious and thrive in an environment where you will be challenged. You will be given the opportunity to grow your career and rewarded for great performance. Experience in the patient facing position in the medical industry advantegous, but no essential.
What We Offer
- Attractive remuneration and benefits
- Industry leading professional development and education
- New state of the art equipment
- Friendly, diverse and professional team
- Flexible and supportive working arrangements
Applying
For a confidential discussion, please contact Ian Jones on 0404 809939 or ian.jones@prpimaging.com.au. Please click the "Apply Now" button below to submit your application. For further information on PRP, please visit www.prpimaging.com.au.
You must have full work rights for Australia to be considered for this position.
PRP is committed to equity diversity and inclusion. Applications from people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQA+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.
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