Restaurant Manager
- Lead and inspire a diverse front-of-house team to deliver outstanding service.
- Oversee daily operations including reservations, floor management, and stock control.
- Collaborate with the Head Chef to align menu offerings with customer preferences.
About Pavilion Mooloolaba
Pavilion is a European-style restaurant known for its pizzas, including vegan varieties such as mushroom medley and flatbread with baba gannoush. The venue provides a lively setting suitable for groups, featuring a drink-friendly atmosphere with happy hour sangrias and table QR code ordering for convenience. Wheelchair accessibility is thorough, encompassing entrance, parking, restrooms, and seating.
About the Role
As our Restaurant Manager, you’ll be the heartbeat of our venue. You’ll inspire and lead a passionate team, ensuring every service runs seamlessly and every guest leaves with a smile. From curating unforgettable dining experiences to driving operational excellence, you’ll play a pivotal role in shaping our reputation and growing our loyal customer base.
Key Responsibilities
· Lead, mentor, supervise and motivate a diverse front-of-house team on a daily basis to deliver outstanding service. Develop an atmosphere of team spirit with everybody working towards common goals.
· Oversee daily operations, from reservations and floor management to stock control and supplier relationships.
· Collaborate with the Head Chef to align menu offerings with seasonal produce and customer preferences.
· Meet performance criteria outlined per budgets.
· Achieve sales & company goals. Support the Management team at all times.
· Mange all staff disciplinary matters, be aware of unfair dismissal and award conditions must be considered in all cases.
· Assist with ensuring that all administrative controls and business reporting fully comply with the House policy and procedures and that all reporting standards and deadlines are met.
· Ensure that all activities fully comply with the statutory and legislative requirements, including Industrial Awards, Liquor Licensing Act, Workplace health and Safety, Industrial Relations Reform Act etc.
· Personally ensure that staff are aware of their obligations and conduct stock control, cash handling and other administrative tasks promptly and accurately.
· Ensure that all customers are educated on our products and services.
About You
· Proven experience in restaurant or hospitality management, ideally in a high-volume or premium dining environment.
· Strong leadership skills with the ability to inspire and develop a high-performing team.
· A customer-first mindset and a genuine passion for hospitality.
· Excellent organisational skills and the ability to thrive under pressure.
· Financial acumen; comfortable with rostering, budgeting, and cost control.
· A hands-on approach and willingness to lead by example on the floor.
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