Operations Assistant
- Join a trusted national brand in a full-time role.
- Provide outstanding customer service and manage customer repairs.
- Assist with administrative duties and stock control.
- Full Time Position
- Guaranteed base earnings
- Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
Harvey Norman Ballina is seeking a passionate, customer service focused Operations Assistant to join them in delivering Great Service, Always! to their customers.
To be successful you must:
- Be highly motivated and results driven person with outstanding customer service and communication skills
- Enjoy working in a team environment
What we require:
- Excellent communication skills in both verbal and written
- Must be motivated and have a great eye for detail
- Have experience in resolving customer complaints and making quick decisions to ensure customer satisfaction and timely service
- Have basic knowledge in Microsoft Word and Excel
- Enthusiasm and willingness to learn with a “can do” attitude
- Flexibility across retail trading hours including weekends, public holidays and late night trades
In this role you will:
- Actively manage Harvey Norman customer repairs and servicing, providing customer updates in a timely manner
- Assist with the department's admin duties including processing credit and debit invoices, claims and reconciliations.
- Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date
- Dispatch online orders and stock transfers
- Assist in stock control
What we offer:
- Generous staff discounts
- Harvey Norman is a strong advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A flexible and positive work environment
If this role exhilarates your passion for a new opportunity then please submit your application for consideration.
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