Fire Service Co-Ordinator
- Coordinate and schedule daily work for Fire Service Technicians.
- Liaise with clients regarding bookings and service requests.
- Provide administrative support and maintain accurate records.
Service Co-ordinator - Fire
? Keysborough, Melbourne VIC
$75,000 - $85,000 + Super | Hybrid WFH Options | Tier 1 Facilities Management Company
Are you an organised Service Coordinator looking to join a national industry leader with genuine career progression and flexible working arrangements?
We're partnering with one of Australia's leading facilities management businesses to find a motivated Service Coordinator to support a busy Fire Services division. You'll play a key role in ensuring technicians are efficiently scheduled while delivering exceptional service to a high-profile commercial client portfolio.
What's on Offer?
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$75,000 - $85,000 + Super (depending on experience)
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Hybrid work-from-home flexibility
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Modern office based in Keysborough
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Stable, permanent full-time position
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Join a Tier 1 national facilities management business
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Supportive team environment with ongoing career development
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Opportunity to grow within a well-established organisation
About the Role
As the Service Coordinator, you'll be responsible for coordinating and scheduling a team of Fire Service Technicians across a diverse commercial portfolio. You'll work closely with technicians, clients and internal stakeholders to ensure jobs are completed efficiently and customers receive outstanding service.
Key Responsibilities
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Schedule and coordinate daily work for Fire Service Technicians
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Manage technician diaries and optimise job allocations
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Liaise with clients regarding bookings, service requests and updates
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Respond to urgent breakdowns and scheduling changes
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Ensure service jobs are completed within required timeframes
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Provide administrative support to the operations team
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Maintain accurate records and update internal systems
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Deliver exceptional customer service at all times
About You
We're looking for someone who has:
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Previous experience in a Service Coordinator, Scheduler or Planning role
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Strong organisational and time management skills
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Excellent communication and customer service abilities
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The ability to multitask in a fast-paced environment
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Experience coordinating field technicians (highly regarded)
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Strong computer skills and confidence learning new systems
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A positive attitude and team-first approach
Apply Now
If you're looking for a long-term opportunity with a respected national business that values its people and offers genuine career progression, we'd love to hear from you.
Got questions? Reach out to me at ********************* or hit ‘Apply Now’ to kick off the next step in your career.
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