- Lead and support a small team during peak service periods.
- Ensure compliance with licensing and health & safety requirements.
- Deliver exceptional customer service and handle customer concerns.
West HQ
Are you a natural leader with a passion for customer service and hospitality?
Do you thrive in fast-paced, high-energy environments where no two days are the same? We’re looking for an experienced Supervisor to join one of our busiest and most dynamic hospitality outlets.
A little about the opportunity..
This high-volume outlet operates as a café and licensed bar, serving everything from hot drinks, cakes, and sandwiches to hot finger food and alcoholic beverages. It’s an environment that’s always buzzing, and we need a supervisor who can keep things running smoothly no matter how busy it gets.
Key Responsibilities:
Lead and support a small, tight-knit team during peak service periods
Delegate tasks effectively to ensure smooth and efficient service
Provide hands-on training, coaching, and support to new team members
Maintain high standards of food and beverage presentation and service
Ensure compliance with all licensing and health & safety requirements
Deliver exceptional customer service and handle customer concerns professionally
Assist with stock control, ordering, and daily cash handling procedures
Our perfect fit
- Strong leadership and problem solving skills, with ability to motivate and inspire others
- Experience in a similar position or extensive F&B experience
- Excellent communication skills
- Passionate hospitality professional
- Is hands-on, loves customer service and has a keen eye for detail
- Available to work weekdays & weekends on a rotating roster as per business needs
- Knowledgeable working with POS systems
- Well presented with strong attention to detail
- Experienced with maintaining records of stock levels and financial transactions, stock ordering, stocktaking
- RSA Competency Card
The Perks!
Not only will you be working at Sydney's leading landmark destination for entertainment, fitness, lifestyle & accommodation in the Western Sydney region, we would also like to provide you with:
- Free Gym Membership to the largest fitness facilities in Western Sydney, ONE55!
- Complimentary lunch or dinner
- Ongoing discounts on accommodation, restaurants and sport & recreation programs
- Access to our corporate health fund
- A 'sweet' Rewards & Recognition Program for all team members and GREAT staff offers!
- Unlimited career development and professional growth opportunities
Free secure parking
APPLY NOW
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