Gaming Room Manager
- Lead the gaming team and oversee daily gaming room operations, including opening and closing procedures and compliance.
- Roster, train, coach and support staff while maintaining a positive team culture and high service standards.
- Maintain gaming room and bar presentation, provide responsible service and handle sensitive guest matters professionally.
Eyre Hotel & Pantry - Whyalla 5600
ABOUT YOU!
You’re a hands-on leader who knows how to run a gaming room, support a team and keep service standards high during a busy shift. You give clear direction, handle sensitive matters with discretion and stay calm when a guest or team member needs your help. You know your way around gaming machines and have a good eye for bar presentation.
THE NON-NEGOTIABLES
- Proven experience in gaming management or a similar leadership role, with a solid understanding of gaming operations and compliance.
- Experience rostering, training and managing staff.
- Current Responsible Service of Alcohol (RSA) certificate and Responsible Person (RP) Badge.
- RSG1 as a minimum
- Solid knowledge of beverage products and bar presentation standards.
- Availability to work up to 45 hours a week across a seven-day roster, including opens, late closes and weekends.
WHY YOU’LL LOVE IT
- Competitive award-based salary of $80,000, plus superannuation and leave entitlements.
- Time off in lieu arrangements for overtime or public holidays worked, where applicable.
- Salary packaging and salary sacrifice options for superannuation, vehicles and personal electronics.
- Discounted Bupa private health cover.
- Ongoing training, career development and recognition across Matthews Hospitality Group.
ABOUT THE JOB
As part of the Eyre Hotel management team, you’ll own the gaming room and set the standard for day-to-day operations in consultation with the Venue Manager and Group Gaming Operations.
- Lead the gaming team on shift, set clear expectations and build a positive team culture.
- Oversee daily gaming operations, including opening and closing procedures, and ensure the team follows gaming regulations and venue procedures.
- Model welcoming, responsible service and handle sensitive or challenging guest situations professionally.
- Roster staff to meet trade demands, train new team members and coach the team on the floor.
- Give regular feedback, recognise good work and address performance concerns early and respectfully.
- Maintain gaming room and bar presentation standards and work with the wider management team to keep shifts running smoothly.
APPLY NOW
Upload your résumé and a short cover letter outlining your gaming leadership experience, qualifications and roster availability. Complete the application questions and hit submit.
ABOUT MATTHEWS HOSPITALITY GROUP
The Eyre Hotel is part of Matthews Hospitality Group, a South Australian family-owned hotel group. We empower our people, show up for success and lead with professionalism, honesty, integrity, respect and compassion. Our philosophy is simple. Making others feel good, feels great!
Speak soon!
Eyre Hotel
Whyalla SA 5600
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