Lake Keepit Park Manager
- Lead and manage the operations of Lake Keepit Park.
- Develop and enhance guest experiences and community relationships.
- Oversee financial performance and team management.
Job Description
18 month contract with onsite accommodation and competitive salary package
Lead a one-of-a-kind destination combining holiday park operations with the premium Wilderluxe experience
Make your mark with genuine scope to shape experiences, grow the destination and lead a passionate team
About the company
At Reflections Holidays, their purpose is to share nature’s playground with their guests in a way that gives back to their communities and nurtures the environment.
Reflections proudly cares for 39 unique destinations, all located on iconic NSW Crown Land. Their focus is on creating memorable experiences, not just for their guests, but also their team. As NSW’s largest holiday park operator, their unique, nature-inspired offerings really set them apart from the rest.
Reflections is proud to be the first holiday park group to be certified as a social enterprise, so you can be assured that they do business for good. Their profits are aligned to their purpose in four key ways: Social, Culture, Environment, and Economic.
About Lake Keepit
Set on the shores of Lake Keepit in regional NSW, this is a destination with plenty of scope for an experienced tourism, hospitality or accommodation leader to make their mark.
Lake Keepit is particularly unique within the Reflections portfolio, bringing together the traditional holiday park experience of cabins, powered and unpowered sites with Wilderluxe Lake Keepit – Reflections’ premium glamping offering. The Park Manager will oversee the complete operation, ensuring both sides of the destination deliver an exceptional experience for their respective guests.
Wilderluxe also creates an exciting opportunity to continue developing unique experiences and partnerships, with scope to strengthen the offering through events, local experiences, suppliers and broader community connections.
About the opportunity
Offered as an 18-month fixed-term contract, the Park Manager will take ownership of the overall operational and commercial performance of Lake Keepit, leading the onsite team and creating a welcoming, safe and memorable environment for guests.
This is a broad, hands-on leadership role. You’ll balance the day-to-day realities of running a busy holiday park with the commercial and strategic thinking required to identify opportunities, grow revenue and further develop the guest experience.
You’ll lead and develop the park team, manage budgets and workforce requirements, maintain high standards across safety, compliance and presentation, and build strong relationships throughout the local community. The role also provides the opportunity to work alongside Reflections’ broader marketing, operations and development teams to continue evolving the Lake Keepit offering.
Importantly, this isn’t a role that operates solely from behind a desk. Park life requires a leader who is visible, practical and happy to step in alongside the team when needed.
Key Responsibilities:
Lead, coach and develop the onsite team, creating a positive, accountable and customer-focused culture.
Take ownership of the operational and financial performance of the park, including budgets, expenditure, revenue and workforce planning.
Maintain high standards of park presentation, guest experience, safety and regulatory compliance.
Continue developing and enhancing the Wilderluxe offering, identifying opportunities to create distinctive guest experiences.
Build strong relationships with community groups, suppliers, tourism partners and other local stakeholders.
Support events, partnerships and initiatives that increase engagement with Lake Keepit and the surrounding region.
Work collaboratively with Reflections’ marketing, operations and development teams on projects and opportunities across the park.
Participate in the park’s after-hours/on-call arrangements as part of the broader management team.
Benefits
Onsite accommodation provided, making a regional move that little bit easier
Vehicle included as part of the package
Take ownership of a unique destination combining traditional holiday park operations with the premium Wilderluxe experience
Genuine scope to shape and further develop the guest offering at Lake Keepit
Join an established organisation with a broader network of holiday parks across NSW
Work in a role with plenty of variety across people leadership, commercial performance, guest experience and community engagement
An opportunity to become part of the local community, building relationships and creating experiences that showcase the region
How to apply
To understand more about the position, key responsibilities, company culture and associated benefits of this opportunity, please view the Candidate Information Brief by clicking here. For a confidential discussion, please contact Chelsea Farrar today on 02 4927 2027 or chelseaf@peoplefusion.com.au.
Alternatively, click "Apply" to submit your covering letter and CV.
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