Medical Administrator FT Job ID: 2262

• PERMANENT FULL-TIME
• EXPERIENCED MEDICAL ADMINISTRATOR
• LARGE GROUP PRACTICE – CARLTON
• SALARY SACRIFICE

Established in 1987, our client has grown to become Australia’s centre of excellence in skincare, providing specialist clinical treatment, education and research across a wide range of skin diseases, skin cancer and melanoma.

This is more than just an administration role — it is an opportunity to join a respected, purpose-driven organisation where your work directly contributes to supporting patients and making a meaningful difference in the community.

You’ll be part of a passionate and professional team, working in a supportive environment where your skills, contribution and commitment are genuinely valued.  With an immediate start available, a generous hourly rate, salary sacrifice benefits and subsidised parking, this is an exciting opportunity for an experienced Medical Administrator looking for a rewarding role with purpose.

Offering full-time employment, this is an excellent opportunity for an experienced Medical Administrator to join a highly respected organisation and become an integral part of its professional Patient Services Team. You’ll play a key role in creating a positive patient experience, acting as an important link between patients, consultants, referrers and the wider organisation.

Working within a busy and rewarding clinical environment, you’ll use your strong organisational and communication skills to provide exceptional administrative and patient support. We’re looking for someone confident, professional and compassionate, with the ability to stay calm under pressure and thrive as part of a collaborative team. If you enjoy making a difference, take pride in delivering outstanding service and are looking for a role where your contribution is genuinely valued, this could be the opportunity for you.

The principal responsibilities of the role include:

• Answer telephone calls promptly and courteously
• Schedule patient consultation appointments
• Booking of various procedures.
• Complete Health fund checks: advise patients of any out-of-pocket expenses, ensuring they understand the obligation.
• Greet and arrive patients on arrival at reception.
• Process procedure accounts.
• Use Zedmed medical software (happy to train)
• Ensure paperwork is precise in readiness to process invoices.

About You:

• Previous experience in medical administration or a similar healthcare environment.
• Excellent communication and interpersonal skills.
• The ability to manage a busy environment while maintaining a high level of professionalism.
• Strong organisational and time-management skills.
• The ability to work effectively as part of a team.
• Strong IT skills and confidence in learning and using computer systems.
• The ability to manage a busy multi-line telephone system professionally and efficiently.
• A friendly, patient-focused approach and a genuine interest in providing excellent customer service.
• Flexibility to work either one early shift or one late shift per week.

If you are passionate about patient care, enjoy working as part of a professional team and are looking for a rewarding role where you can make a difference, we would love to hear from you.

The role is working between Monday to Friday (rostered basis) 7.5-hour shifts, base hours at 9.00 am to 5.00 pm (with an occasional early or late finish (once per week).

The position is available for an immediate start, with subsidised parking available. A generous hourly rate will be offered, along with the benefit of salary sacrifice. This is a fantastic opportunity to join a rewarding organisation and make a genuine difference. Enquire now!

When applying, please quote reference number 2262

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