Migration Support Officer / Junior Registered Migration Agent Koala Solutions
- Provide case administration and document preparation support to Registered Migration Agents.
- Assist with employer-sponsored visa matters and skills assessments.
- Manage client communication and administrative tasks.
About us
Established in 2018, Koala Solutions is a Sydney-based migration and recruitment business supporting employers, skilled workers and families with their Australian migration goals. Our work includes employer-sponsored visas, skilled migration, skills assessments and partner visas.
We value clear communication, accurate work and a proactive approach to supporting our clients.
About the role
We are seeking an organised and capable professional to provide case administration, document preparation and writing support to our Registered Migration Agents.
This opportunity suits an experienced migration assistant or a junior Registered Migration Agent seeking practical experience, particularly in employer-sponsored visas and skills assessments. The role also includes general administration and marketing support.
Key responsibilities
- Employer-sponsored visa support: Assist with sponsorship, nomination and visa matters, including Subclasses 482, 186, 494 and 407, under the responsible agent’s direction.
- Case administration: Maintain client files, prepare checklists, collect documents, follow up outstanding information and track deadlines.
- Employer liaison: Coordinate business records, employment documents, position descriptions and Labour Market Testing material.
- Skills assessments: Assist with gathering qualification and employment evidence, organising application documents and following up requirements.
- Writing support: Assist with drafting genuine position statements (GPS), supporting correspondence and employer documentation for agent review.
- Partner visa documentation: Help organise relationship evidence and prepare draft statements addressing the four pillars—financial aspects, household arrangements, social recognition and commitment—for agent review.
- Client communication: Manage routine enquiries, arrange appointments and provide administrative progress updates.
- Administration and marketing: Support inbox management, records, invoice follow-ups, social media content and promotional activities.
About you
- Experience in a migration agency or migration law practice is preferred, particularly with employer-sponsored visas or skills assessments.
- Strong English writing skills and the ability to turn information into clear, accurate documents.
- Excellent attention to detail, time management and follow-through.
- Confidence handling confidential records and communicating with clients and employers.
- Proficiency with Apple Mac/macOS, Google Workspace and client management systems. Our office operates exclusively on Mac.
- Advanced proficiency with AI tools for drafting, document organisation, marketing and administrative efficiency is an added advantage.
- A proactive attitude and willingness to contribute across case support, administration and marketing.
- Australian work rights permitting full-time employment.
Current OMARA registration is required for appointment as a Junior Registered Migration Agent. Applicants for the migration support position will work within an administrative support capacity under our agents’ direction.
What we offer
A full-time position with a $75,000–$80,000 annual package, including superannuation.
Practical exposure to employer sponsorship, skills assessments and varied migration matters.
The opportunity to work closely with experienced migration professionals.
A convenient Hurstville office location close to public transport.
How to apply
Email your CV and a brief cover letter directly to *********************.
Use the subject line “Application – Migration Support / Junior RMA” and outline your relevant experience, registration status (if applicable), current work rights and availability to commence.
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