Postal Delivery Coordinator

About the opportunity   

The purpose of this position is to provide quality internal and external customer service, in an administration capacity to the Delivery Manager. This role is focused on delivering strong safety, service and cost outcomes across delivery operations. 

You’ll play an active role in driving performance and process improvements, reinforcing safe and inclusive ways of working, and supporting the consistent application of Australia Post’s Diversity and health and safety standards

Major Accountabilities:

· Demonstrated ability to manage work priorities and resources including the appropriate sharing of responsibilities

· Able to participate in developing a workplace culture that promotes and values quality customer service , productivity, teamwork and safety

· Demonstrated ability to work effectively with key stakeholders including management, customers and staff organisations

· Demonstrate a high level of motivation and a willingness to embrace change to achieve business change

· To provide a high level of advice and support coordination to assist the Management and facility staff to achieve corporate objectives, productivity and staff satisfaction.

· Maintain accurate records in relation to supply of staff uniforms, PPE and allowances.

Experience & Competencies:

· Detailed knowledge, experience and expertise in administration and reporting systems associated with the role;

· Experience in applying innovative solutions in a changing work environment

· Managing work

· Continuous improvement

· Decision making

· Planning and organising

· Facilitating change

What else is in it for you? 

• The perfect balance of a diverse, supportive team to connect with and your own time and space on the road by yourself
• Working hours that gives you flexibility to make space for what’s important to you either before or after work
• Your safety and wellbeing is prioritised above everything else, so you go home the same way you came to work
• Opportunities for training, growth and development with pathways in transport or other areas of the business
• Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

 All walks, one route 

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at inclusivecareers@auspost.com.au.