Sales and Marketing Manager

Royal Tiger 3PL is an Australian logistics business operating across Melbourne and Sydney, providing integrated logistics solutions including warehousing and storage, transport and distribution, reverse logistics, and bonded logistics services. Royal Tiger is committed to connecting different stages of the supply chain and delivering practical logistics solutions tailored to the needs of its business clients. As our business continues to grow, we are seeking an experienced and results-driven Sales and Marketing Manager to lead our sales and marketing activities, strengthen our market presence, and identify new business opportunities. The successful candidate will play an important role in promoting our logistics services and developing strong commercial relationships across Australian and Chinese-speaking markets.

What we offer:

• Competitive salary package
• Supportive and collaborative working environment
• Opportunity to take a leading role in the company's sales and marketing development
• Long-term career growth within an expanding logistics business

What you will do:

• Direct the development and implementation of sales strategies for Royal Tiger's logistics services, including warehousing, storage, transport, distribution, reverse logistics, and bonded logistics, establishing sales targets and identifying opportunities to increase revenue and customer loyalty.
• Develop and oversee marketing strategies and promotional activities to increase awareness of the company's integrated logistics solutions, targeting businesses requiring reliable warehousing, goods movement, distribution, and returns management services.
• Identify potential business clients and emerging opportunities within the logistics and supply chain industry, conducting market research and competitor analysis to assess demand and develop strategies to expand the company's customer base across Melbourne, Sydney, and other relevant markets.
• Establish and maintain relationships with existing and prospective business clients, logistics partners, and other commercial stakeholders, understanding their supply chain requirements and promoting suitable logistics solutions to develop long-term business partnerships.
• Develop and implement strategies to strengthen the company's brand image and market position, highlighting Royal Tiger's ability to coordinate storage, transportation, distribution, and reverse logistics as connected components of an effective supply chain.
• Direct marketing and business development initiatives targeting businesses involved in Australia-China trade and logistics, promoting the company's bonded logistics capabilities and services involving return shipments to China.
• Oversee the development of sales proposals, commercial presentations, promotional materials, and client communications to effectively communicate the company's service capabilities and demonstrate the value of its logistics solutions to prospective customers.
• Monitor sales performance, customer acquisition, and marketing campaign outcomes against established targets, analysing business results and providing recommendations to senior management to improve sales effectiveness and market competitiveness.
• Develop and implement customer engagement and retention strategies to strengthen existing commercial relationships, respond to changing client requirements, and encourage continued use of the company's warehousing, transport, distribution, and reverse logistics services.
• Direct strategies to build and maintain the company's corporate image and reputation among customers, business partners, and the wider business community through consistent marketing communications and professional stakeholder engagement.

What you should have:

• Degree or formal qualification in Marketing, Business Management, Commerce, Sales, or a related discipline.
• Proven experience in sales and marketing management, preferably within the logistics, freight forwarding, warehousing, transportation, or supply chain industry.
• Demonstrated ability to develop and implement sales and marketing strategies that generate business growth and achieve commercial targets.
• Strong understanding of business development, customer relationship management, and market research.
• Excellent negotiation, communication, and stakeholder management skills.
• Fluency in both Mandarin and English, with the ability to communicate professionally with Chinese-speaking and English-speaking clients, business partners, and other stakeholders.
• Understanding of the logistics and supply chain requirements of businesses involved in Australia-China trade will be highly regarded.
• Strong analytical, organisational, leadership, and problem-solving capabilities.

Desired Skills and Attributes:

• Self-motivated with a strong commitment to achieving business objectives and driving continuous improvement.
• Commercially minded, with the ability to identify market opportunities and translate them into practical sales and marketing strategies.
• Confident in developing and maintaining business relationships with clients and stakeholders from diverse cultural and business backgrounds.
• Strong analytical and decision-making skills, with the ability to assess market trends and sales performance.
• Excellent time management skills and the ability to coordinate multiple sales and marketing initiatives.
• Proactive, adaptable, and capable of working independently while collaborating effectively with management and other team members.
• Professional communication skills and a commitment to maintaining the company's reputation and long-term client relationships.

If you are an experienced Sales and Marketing Manager with a passion for business development and the ability to build strong commercial relationships across diverse markets, we would love to hear from you. Join Royal Tiger and contribute to the continued growth and success of our logistics business.