- Coordinate planned and reactive electrical and plumbing maintenance work, allocating service requests to field-based technicians.
- Manage job updates, monitor progress, adjust schedules and maintain accurate work orders in Simpro or similar systems.
- Liaise with technicians, clients and internal stakeholders while supporting the service and administration team.
Opportunity for an experienced service scheduler | Immediate start
Your new company
Our client is an established electrical and plumbing company located in Melbourne's North-east Suburbs.
Your new role
Working closely with the service team and field-based trades, you will be responsible for coordinating day-to-day maintenance works and ensuring jobs are scheduled efficiently.
Your responsibilities will include:
- Scheduling planned and reactive maintenance works
- Coordinating and allocating electrical and plumbing service requests
- Managing incoming service requests and job updates
- Liaising with technicians, clients and internal stakeholders
- Monitoring job progress and adjusting schedules where required
- Updating work orders and maintaining accurate information in Simpro
- Supporting the wider service and administration team
- Managing competing priorities within a fast-paced trades environment
What you'll need to succeed
You will ideally have:
- Previous experience as a Service Scheduler, Maintenance Scheduler or Service Coordinator
- Experience within an electrical, plumbing, trades, facilities or maintenance environment
- Strong scheduling and coordination skills
- Experience managing multiple field-based technicians
- Excellent communication and stakeholder management skills
- Simpro experience highly regarded or experience using scheduling systems
What you'll get in return
- $40-$42 per hour + super, depending on experience
- 38 hours per week
- Monday to Friday, 8am4pm
- Melbourne North-East suburbs
- On-site parking
- Supportive and experienced team
- Friendly office environment
- Genuine temp-to-perm opportunity
What you need to do now
If you are interested in this role, please apply with an updated CV online or reach out to corall.chung@hays.com
#3028345
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