Service Scheduler

Hays · Northern Suburbs Melbourne VIC · Full time
Posted 3d ago

Service Scheduler

KEY POINTS WE FOUND
  • Coordinate planned and reactive electrical and plumbing maintenance work, allocating service requests to field-based technicians.
  • Manage job updates, monitor progress, adjust schedules and maintain accurate work orders in Simpro or similar systems.
  • Liaise with technicians, clients and internal stakeholders while supporting the service and administration team.

Opportunity for an experienced service scheduler | Immediate start

Your new company
Our client is an established electrical and plumbing company located in Melbourne's North-east Suburbs.

Your new role
Working closely with the service team and field-based trades, you will be responsible for coordinating day-to-day maintenance works and ensuring jobs are scheduled efficiently.

Your responsibilities will include:

  • Scheduling planned and reactive maintenance works
  • Coordinating and allocating electrical and plumbing service requests
  • Managing incoming service requests and job updates
  • Liaising with technicians, clients and internal stakeholders
  • Monitoring job progress and adjusting schedules where required
  • Updating work orders and maintaining accurate information in Simpro
  • Supporting the wider service and administration team
  • Managing competing priorities within a fast-paced trades environment

What you'll need to succeed
You will ideally have:

  • Previous experience as a Service Scheduler, Maintenance Scheduler or Service Coordinator
  • Experience within an electrical, plumbing, trades, facilities or maintenance environment
  • Strong scheduling and coordination skills
  • Experience managing multiple field-based technicians
  • Excellent communication and stakeholder management skills
  • Simpro experience highly regarded or experience using scheduling systems

What you'll get in return

  • $40-$42 per hour + super, depending on experience
  • 38 hours per week
  • Monday to Friday, 8am4pm
  • Melbourne North-East suburbs
  • On-site parking
  • Supportive and experienced team
  • Friendly office environment
  • Genuine temp-to-perm opportunity

What you need to do now
If you are interested in this role, please apply with an updated CV online or reach out to corall.chung@hays.com
#3028345

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Skills

0 of 13 matched
Attention to detailExcellent communication skillsGeneral electricalMaintenance schedulingPlumbing maintenancePrioritisationScheduling systemsService coordinationService schedulingSimproStakeholder managementTechnician coordinationWork order management

Perks & benefits

0 of 3 matched
Friendly office environmentOn-site parkingSupportive and experienced team