Help Desk & IT Support jobs
222 jobs
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Posted 25d ago
Level 2 Support Engineer | MSP | Networking & Microsoft
Humanised Group
Adelaide SA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Resolve complex Level 2 incidents and service requests
- Provide advanced network troubleshooting and support
- Assist with client projects and technology rollouts
Posted 26d ago
Digital Support Analyst
Hudson
Canberra ACT•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 ICT support across Windows and Microsoft 365.
- Troubleshoot and resolve hardware, software, connectivity and account access issues.
- Log, manage and update incidents and service requests using ServiceNow.
+60d ago
IT Support Officer (NSW)
konnecting
Regional NSW•Full time
~$90k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide first and second-level helpdesk support for IT operations.
- Assist with IT projects and maintain IT systems documentation.
- Manage user onboarding and network access.
Posted 10d ago
Desktop Support Technician, Sydney CBD
CommBank
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide technical support and assistance to end-users in a fast-paced environment.
- Troubleshoot and resolve desktop, software, and hardware issues.
- Collaborate with IT teams to manage device lifecycle activities.
Expiring in 3d
IT Service Desk Analyst
Qudos Bank
Collingwood VIC 3066•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to staff via phone and remote tools.
- Respond to and prioritise incoming requests across hardware, software, and networking issues.
- Log and manage support calls, ensuring timely resolution in line with SLAs.
Posted 25d ago
Helpdesk Team Leader
A & Co Recruitment Partners
Adelaide SA 5000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and mentor a team of Helpdesk Technicians
- Drive service excellence and manage ticket escalations
- Build strong client relationships and deliver exceptional customer service
Posted 27d ago
Service Desk Analyst
Granite Consulting
Melbourne VIC 3004•Contract
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Identify, investigate and analyse incidents within the ITSM toolset.
- Ensure incidents are categorised and prioritised according to established processes.
- Assist with process improvement opportunities within the IT Service Desk.
Posted 10d ago
Desktop Support Technician - Adelaide, CBD
CommBank
Adelaide CBD SA•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide technical support and assistance to end-users in a fast-paced environment.
- Troubleshoot and resolve desktop, software, and hardware issues for internal colleagues.
- Collaborate with IT teams to resolve complex issues and support device lifecycle activities.
Posted 3d ago
IT Service Desk Officer
Public Sector People
Sydney NSW•Casual/Holiday
~$79k - $119k pro rata(Estimated)
KEY POINTS WE FOUND
- Immediate start for a 3 month contract
- Provide Level 1 & 2 IT service desk support
- Work within a local government organisation in Sydney
Posted 2d ago
L2/3 MSP Support Engineer - People First Aussie MSP/MSSP!
Saul Recruitment
Melbourne VIC 3000•Full time
~$75k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2/3 technical support across multiple client environments.
- Troubleshoot complex technical issues and assist with cloud migrations.
- Build trusted relationships and act as a technical advisor to clients.
Posted 2d ago
L2.5 Support Engineer - Leading Perth MSP/MSSP - Microsoft 365/Infrastructure!
Saul Recruitment
Perth WA 6000•Full time
~$75k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2.5 technical support across multiple client environments
- Troubleshoot desktop, server, network and cybersecurity issues
- Participate in client onboarding and technical project work
Posted 2d ago
ICT Operations Support Officer
Melbourne City Mission
South Melbourne VIC 3205•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 service desk support for IT operations.
- Deliver high-quality ICT support for hardware, software, and cloud services.
- Contribute to IT infrastructure projects and maintain compliance with ITIL standards.
Posted 3d ago
2027 Undergraduate IT Internship
Cummins
Scoresby VIC 3179•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in the delivery, maintenance, and support of business applications and IT services.
- Support the logging, categorisation, prioritisation, tracking, and resolution of incidents and service requests.
- Act as a contact for users with application and service-related inquiries.
Posted 3d ago
Technical Support Analyst
u&u
Blacktown NSW 2148•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide L1/L2 support across hardware and software issues.
- Troubleshoot technology issues directly on the warehouse floor.
- Support users face-to-face across the warehouse environment.
Posted 23d ago
Technical Support Engineer, Korean-speaking (Remote, AUS)
CrowdStrike Australia Pty Limited
NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to CrowdStrike customers globally, focusing on Korean-speaking clients.
- Troubleshoot and resolve customer issues related to the CrowdStrike Falcon® platform.
- Collaborate with internal teams to enhance product features and create knowledge articles.
Posted 11d ago
IT SUPPORT INTERN
Study And Work
Melbourne VIC•Part time
KEY POINTS WE FOUND
- Provide technical support to internal staff at all levels of seniority and IT literacy.
- Install and configure computer systems, diagnose hardware and software faults, and solve technical issues.
- Contribute to the IT Strategy, development, and execution.
Posted 23d ago
Technical Support Engineer, Korean-speaking (Remote, AUS)
CrowdStrike Australia Pty Limited
WA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to CrowdStrike customers globally, focusing on Korean-speaking clients.
- Troubleshoot and resolve customer issues related to the CrowdStrike Falcon® platform.
- Collaborate with internal teams to enhance product features and create knowledge articles.
Posted 55d ago
Data Center Technician
Microsoft
Canberra ACT•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Stage, set up and perform hardware deployments in a data center environment.
- Troubleshoot and diagnose equipment issues while adhering to standard operating procedures.
- Assist and mentor peers while contributing to a positive team environment.
Posted 10d ago
IT Helpdesk & Support HYBRID — PERMANENT - FULL TIMEMELBOURNE
Mable
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and 2 IT support for staff across Mable and HomeMade.
- Automate routine service requests and manage identity and access lifecycle.
- Utilise AI tools to enhance IT support processes.
Posted 18d ago
Desktop Support Analyst
Gallagher Bassett
Adelaide SA 5000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide desktop and end-user support to internal employees across multiple sites.
- Troubleshoot hardware, software, network and connectivity issues.
- Support Microsoft 365, Exchange, Active Directory and endpoint technologies.