Help Desk & IT Support jobs
222 jobs
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Posted 10d ago
SERVICE DESK ANALYST - GPC ASIA PACIFIC - FULL TIME
GPC Asia Pacific (APAC)
Rowville VIC 3178•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level Service Desk support for incidents and requests.
- Monitor support queues and respond to calls and tickets within agreed SLA timeframes.
- Troubleshoot device, software and web-application issues in line with ITIL practices.
Posted 38d ago
Service Desk Analyst - Brisbane
Emmbr
Australia•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide L1 and L2 technical support through phone and ticketing channels.
- Diagnose and troubleshoot hardware, software and network issues.
- Take ownership of service requests and incidents, managing them through to resolution.
Posted 16d ago
IT Support Officer
Michael Page
Perth WA 6000•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level IT support and troubleshoot hardware and software issues.
- Assist users with system access, password resets, and account management.
- Maintain and update IT equipment and inventory records.
Posted 1d ago
Service Desk Analyst - NV1
Centorrino Technologies
Canberra ACT 2600•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Join a community-focused tech company
- Work in a dynamic White Label Managed Services Team
- Must have existing NV1 security clearance
Posted 1d ago
IT Support ManagerNew Melbourne, Australia
Easygo
Melbourne VIC 3004•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide technical leadership to IT Support Officers.
- Act as the escalation point for complex IT issues.
- Own day-to-day service desk operations and ensure high-level customer service.
Posted 1d ago
End User Services Engineer VIC (Intune MDM)
Canon
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for various devices and technologies.
- Deliver exceptional service and support both remotely and onsite for enterprise customers.
- Manage incidents and service activities through ServiceNow while ensuring customer satisfaction.
Posted 1d ago
Service Desk Officer
Blacktown City Council
Blacktown NSW 2148•Full time
~$2k(Estimated)
KEY POINTS WE FOUND
- Provide first point of contact for ICT support across Council.
- Troubleshoot technical issues and resolve incidents and service requests.
- Support staff with hardware and software setup and configuration.
Posted 2d ago
Senior Support Engineer
2094 Cubic Transportation Systems (Australia) Pty Limited
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide first and second level technical application support to stakeholders.
- Ensure system incidents and problems are recorded and controlled within the Help Desk system.
- Monitor and perform detailed daily checks on the CMCS system.
Posted 2d ago
TECHNICAL SUPPORT ANALYST
Standards Australia
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to employees and vendors.
- Troubleshoot and resolve hardware, software, and SaaS application issues.
- Manage user onboarding and offboarding activities.
Posted 25d ago
Helpdesk Team Leader
A & Co Recruitment Partners
Adelaide SA 5000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and mentor a team of Helpdesk Technicians
- Drive service excellence and manage ticket escalations
- Build strong client relationships and deliver exceptional customer service
Expiring in 3d
IT Service Desk Analyst
Qudos Bank
Collingwood VIC 3066•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to staff via phone and remote tools.
- Respond to and prioritise incoming requests across hardware, software, and networking issues.
- Log and manage support calls, ensuring timely resolution in line with SLAs.
Posted 26d ago
Digital Support Analyst
Hudson
Canberra ACT•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 ICT support across Windows and Microsoft 365.
- Troubleshoot and resolve hardware, software, connectivity and account access issues.
- Log, manage and update incidents and service requests using ServiceNow.
+60d ago
IT Support Officer (NSW)
konnecting
Regional NSW•Full time
~$90k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide first and second-level helpdesk support for IT operations.
- Assist with IT projects and maintain IT systems documentation.
- Manage user onboarding and network access.
Posted 25d ago
Level 2 Support Engineer | MSP | Networking & Microsoft
Humanised Group
Adelaide SA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Resolve complex Level 2 incidents and service requests
- Provide advanced network troubleshooting and support
- Assist with client projects and technology rollouts
Posted 25d ago
IT ASSISTANT INTERN
Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
Posted 10d ago
Senior IT Support Engineer | Contract
Humanised Group
Brisbane QLD 4000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 support across users and workplace technology.
- Manage user accounts and access requests within Microsoft Entra ID.
- Resolve incidents and service requests while maintaining SLA commitments.
Posted 25d ago
Service Analyst
RACV
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Monitor service performance and SLAs, identifying trends and opportunities for improvement.
- Support incident management and coordinate with internal teams for effective resolution of service issues.
- Develop operational documentation and support release and change activities.
Posted 10d ago
IT Support Engineer
LGT WEALTH MANAGEMENT LIMITED
Melbourne VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide first and second-line end-user computing support to users in Australian offices.
- Contribute to the continuous improvement of end-user computing services and support processes.
- Participate in project-related tasks such as hardware deployments and system enhancements.
Posted 17d ago
Digital Support Specialist
Jemena
Sydney NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide advanced technical support across various platforms and tools.
- Proactively improve digital employee experience and device performance.
- Mentor and support Level 1 and 2 Support Technicians.
Posted 24d ago
1 Service Desk Analyst - Microsoft, MDM - Federal Government!
HiTech Group
NSW•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Engage as a Service Desk Analyst for a Federal Government department.
- Design and manage Android-based mobile devices using Microsoft Intune MDM.
- Administer Microsoft Entra ID and manage Azure services.