Cafe manager
- Oversee day-to-day operations of the café
- Manage and supervise café staff
- Ensure high customer service standards and operational efficiency
Priha Pty Ltd trading as Buoy Oh Buoy is seeking an experienced Café Manager to oversee the day-to-day operations of our established café in Paradise Point, Queensland.
The successful applicant will be responsible for managing café operations, supervising staff, coordinating front-of-house activities with the kitchen team, maintaining high customer service standards, and contributing to the operational and financial performance of the business.
Key responsibilities
- Manage the day-to-day operations of the café, including front-of-house operations and coordination with the kitchen team.
- Recruit, train, supervise and support café staff, including baristas and café assistants.
- Prepare staff rosters, allocate duties and monitor employee performance.
- Monitor sales, operating expenses, stock levels and overall café performance.
- Manage purchasing and inventory control and liaise with suppliers.
- Coordinate with the chef and kitchen team regarding menu planning, seasonal changes and pricing.
- Implement cost-control measures, minimise wastage and assist in maintaining appropriate profit margins.
- Ensure compliance with food safety, workplace health and safety and relevant regulatory requirements.
- Manage customer feedback and complaints and maintain high customer service standards.
- Contribute to initiatives designed to improve operational efficiency, customer experience and business performance.
Skills and experience
The successful applicant should have:
- Relevant experience in café or restaurant management.
- Demonstrated experience supervising and coordinating staff.
- Experience preparing rosters and allocating staff duties.
- Experience with stock control, purchasing and supplier management.
- Understanding of food-service operations, food safety and workplace requirements.
- Strong communication, customer service and organisational skills.
- Ability to monitor costs, sales and operational performance.
- Strong problem-solving skills and the ability to manage a busy hospitality environment.
Relevant hospitality or management qualifications will be regarded favourably.
To apply, please submit your current résumé and details of your relevant qualifications and employment experience through this job advertisement.
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