People Advisor
- Provide support to team members across a range of HR-related enquiries.
- Assist with pay-impacting issues and employee administration queries.
- Deliver a positive and professional team member experience at every interaction.
We’re partnering with a leading national retailer to recruit a People Advisor to join their Shared Services team during a busy peak period. This is a fantastic opportunity to gain experience within a high-volume HR environment while supporting one of Australia’s most recognised brands.
About the Role
You’ll join a specialist team within the Shared Services function, providing support to team members across a range of HR-related enquiries. This role is focused on delivering a positive employee experience through the timely resolution of pay-impacting issues, system navigation support, benefits enquiries, and recruitment-related questions.
Key Responsibilities
- Respond to team member enquiries via web-based channels
- Assist with pay-impacting issues and employee administration queries
- Support team members with system navigation and troubleshooting
- Provide information relating to employee benefits and recruitment processes
- Make outbound calls and receive inbound calls when required to investigate or resolve enquiries
- Maintain accurate records and update internal systems
- Deliver a positive and professional team member experience at every interaction
- Work collaboratively within a high-volume shared services environment
About You
- Strong computer literacy with the ability to quickly learn new systems
- Excellent written and verbal communication skills
- Positive, proactive, and solutions-focused approach
- Strong organisational and time management skills
- Comfortable working in a fast-paced, high-volume environment
- High attention to detail and commitment to accuracy
- Previous customer service, administration, HR, or shared services experience highly regarded
- Willingness to learn and develop new skills, including phone-based support
Role Details
- Temporary Contract to March 2027
- Training: 4-week full-time onboarding (in office)
- Location: Eight Mile Plains
- Work model:
- Minimum 2 days per week in office
- Rostered Shifts: Monday – Friday between 6:30am – 5:30pm
- Immediate Start!
- $40 PH + Super
Why Apply?
- Join a leading national brand in a supportive shared services environment
- Gain valuable HR and employee relations experience
- Strong training and onboarding provided
- Hybrid working flexibility once training is completed
- Opportunity to develop your HR career within a large national organisation
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