Facilities Coordinator

Sydney
Ancillary Areas
Permanent

Our client is a global property firm that runs facilities management for a range of high-end clients across APAC, and they are seeking a Facilities Coordinator to join one of their corporate Sydney sites on a long-term permanent basis. 

Scope of Work:

The Facilities Coordinator will be working closely with the Facilities Manager and is responsible for the coordination of all Facilities tasks and services in the premises as directed by the Facilities Manager. The role contributes to the budget forecasts, saving initiatives, service delivery optimisation and quality control. Additionally, the coordinator will ensure a safe working environment at all times in accordance with local standards and legislation. Furthermore the role will include maintaining checklists, open work order files, and records on the facilities and participants in activities such as small churn or, moves and afterhours maintenance supervision where applicable.

Key Responsibilities:

• Ensure quality and timely service delivery to the Customer, overall quality assurance and Customer’s high level of satisfaction.
• Manage vendor relationships, vendor services and vendor contracts
• Manage and report Vendor Performance 
• Manage property and tenancy related issues 
• Assist with financial and administrative requirements
• Take an active role in initiatives and management
• Inspect facilities on a daily basis, and conduct major facility audits on a monthly and quarterly basis, ensuring office area is tidy and taking note of maintenance and OH&S issues or other problem areas
• Keep and maintain records of inspections, maintenance reports, certificates and compliance documentation.
• Participate in Minor Churn, Moves and assist in the coordination of Capital exp. Projects.
• To be on-call after office hours for emergency needs where required

Knowledge/Skills:

• Knowledge of networks, database or operating systems, PC/LAN/WAN, Citrix/VDI, telecommunications technologies, and information security technology.
• Strong Analytical skills and attention to detail.
• Excellent communication skills both written and oral.
• Good Project Management skills.
• Good interpersonal skills are essential to successfully service clients and to maintain good working relationships with partners.
• Good written and verbal communication skills are essential.
• Good working knowledge of and troubleshooting experience in Office 365 (on prem and cloud), Outlook, Lotus Notes and SharePoint.

Experience and Qualification:

• At least 2 years facilities management experience.
• Several years’ of technical experience in operating systems, database, telecommunications, PC, LAN, WAN, and data security technologies.
• Should have good a understanding of ITIL, Citrix, VDI/VM, Windows servers, MS O365.
• ITIL, MCSE, MCSA and CCNA certification a plus.
• Working knowledge of Service Now System tool a plus.

This is an exceptional Permanent Facilities Coordinator position therefore, only Australian Citizens or Permanent Residents are eligible to apply.