National Maintenance Support Officer
- Provide national administrative support for service and maintenance workflows, helping jobs progress from service delivery through to closure and invoicing.
- Maintain SOPs, policies and documentation, and support technicians, managers and consistent processes across locations.
- Bring strong administration, analytical and communication skills, with an interest in learning and developing within the business.
- Newly created national support role with genuine development opportunities.
- Join a leader in Defence, Government and commercial electronic security.
- A career, not a job.
About the Role
As a National Maintenance Support Officer with Secom Technical Services, you’ll play an important role in supporting the smooth delivery of service and maintenance operations across Australia.
Working closely with the National Maintenance Coordinator, you'll provide administrative support across national workflows, helping ensure jobs progress efficiently from service delivery to invoicing. You'll assist with SOPs, policies and documentation, support technicians and managers, and help drive consistent processes nationwide.
This newly created role, established due to growth, suits someone who enjoys improving processes, staying organised and understanding how things work, with opportunities for broader business exposure, including attending account meetings.
About the Company
Secom Technical Services are a national leader in advanced electronic security systems, trusted by the Australian Defence Force, government and commercial clients. With over 20+ years of experience, they design, install and maintain industry leading electronic security solutions across Australia.
Their team offers a collaborative and supportive environment, with open communication, flexibility and opportunities to learn and develop.
For more information, visit: ***********************
*******************************************************> Their TECH Values Guide Them:
- Trustworthy – Delivering quality work reliably to completion
- Effective – Solid desire to consistently achieve the best possible outcome
- Collaborative – True interest in working together to drive improved outcomes
- Honest – Always show ethical integrity through your work and behaviour
What You’ll Bring
- Australian Citizenship with eligibility to obtain and maintain an NV1 Security Clearance
- Current Driver’s Licence
- Strong administration skills with confidence using Microsoft Excel, Word and PDF documents
- An analytical and process-focused approach with strong attention to detail
- Strong communication skills and confidence dealing with technicians and internal managers
- The ability to understand and support processes from job closure through to invoicing
- An adaptable approach and aptitude for learning new systems and technical processes
- Ideally, experience within a commercial, service or trade-based environment
- A genuine desire to learn, develop and potentially progress into other areas of the business
Nice to Have
- Previous experience in a service, maintenance, trade or technical environment
- Exposure to job management, service coordination or maintenance workflows
- Experience supporting job closure, invoicing or similar administrative processes
- Experience preparing or maintaining SOPs, procedures and internal documentation
- Exposure to working across multiple teams, branches or locations
People stay, and we’re continuing to grow. 25% of our team have been with SECOM for 5+ years and more than 10% for over a decade – while almost a third have joined us in the past 12 months.
Apply Now
If you’re an organised and process-driven professional looking for an opportunity to build your career within a growing national business, we’d love to hear from you.
Please note: Only successful candidates will be contacted for the next stage of the recruitment process. Thank you for your understanding.
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