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Auto & General jobs

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Posted today

Process Analyst

Auto & General
North Lakes QLD 4509•Full time
~$90k - $110k(Estimated)
KEY POINTS WE FOUND
  • Map and document claims processes and customer journeys using BPMN, including As-Is and To-Be process maps.
  • Analyse processes and data to identify gaps, recommend improvements, and assess the impacts of change.
  • Work with stakeholders and change delivery teams to support implementation and adoption of process improvements.
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Posted 7d ago

Home Assessor

Auto & General
Toowong QLD 4066•Full time
~$85k - $110k(Estimated)
KEY POINTS WE FOUND
  • Inspect and assess damage to insured homes, determine coverage and prepare repair scopes and reports.
  • Manage end-to-end repairs, including builder and supplier relationships, costs, quality, milestones and final audits.
  • Communicate assessment outcomes and claim progress to customers and stakeholders while managing risks and escalations.
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Posted 7d ago

Motor Assessor

Auto & General
Altona North VIC 3025•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
  • Assess vehicle damage to determine safe and cost-effective repairs.
  • Conduct post-repair inspections and provide expert advice to customers.
  • Collaborate with a team to enhance customer experience and uphold high standards.
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Posted 7d ago

Senior Pricing Analyst

Auto & General
Toowong QLD 4066•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
  • Support end-to-end pricing of insurance products through data analytics and modelling.
  • Implement complex rating changes and quantify their impact on the portfolio.
  • Prepare and present complex papers to senior management.
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Posted 7d ago

Front End Developer

Auto & General
Toowong QLD 4066•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
  • Join a high-performing Agile team as a Front End Developer.
  • Work with modern technologies like Angular 2+ and TypeScript.
  • Contribute to building secure and reliable online platforms for insurance management.
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Posted 7d ago

Motor Assessor

Auto & General
Lidcombe NSW 2141•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • The advertised role is Motor Assessor.
  • No responsibilities or candidate requirements are provided in the job description.
  • The hiring leader named is Michael Partington.
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Posted today

Full Stack Developer

Auto & General
Toowong QLD 4066•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
  • Design and develop high-quality, scalable solutions for digital experiences.
  • Lead solution architecture and contribute to CI/CD pipelines on AWS.
  • Collaborate within Agile teams to deliver innovative applications.
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Posted 7d ago

HR Transaction Coordinator

Auto & General
Toowong QLD 4066•Full time
~$60k - $75k(Estimated)
KEY POINTS WE FOUND
  • Manage HR enquiries through email, ticketing and chat channels, resolving or escalating requests promptly.
  • Process employee lifecycle transactions, including onboarding, employee changes and flexible work requests, while maintaining accurate records and meeting service levels.
  • Work collaboratively with employees, leaders and People & Culture teams, applying HR knowledge, discretion and strong administrative skills.
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Posted 7d ago

Senior Claims Consultant (00010541)

Auto & General
North Lakes QLD 4509•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Manage and assess insurance claims as a senior claims consultant.
  • Apply claims-handling expertise in an insurance environment.
  • The job description provides no further responsibilities or candidate requirements.
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Posted 7d ago

Assessing Support Officer

Auto & General
Moorebank NSW 2170•Full time
~$55k - $70k(Estimated)
KEY POINTS WE FOUND
  • Provide administrative support across motor claims, from booking through to assessment authorisation.
  • Communicate with customers, repairers and tow operators, helping resolve concerns and guide repair or total-loss decisions.
  • Coordinate rebooking, assessment-centre and repairer-network activities to support efficient claims outcomes.
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Posted 7d ago

Team Leader Desktop Home Assessing

Auto & General
Lidcombe NSW 2141•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Lead and oversee the Home Assessing Team in property assessments and claims management.
  • Provide training and coaching to enhance team performance and skills.
  • Implement cost control strategies and monitor Key Performance Indicators (KPIs).
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Posted 7d ago

Team Leader Home Assessing

Auto & General
Toowong QLD 4066•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Lead and inspire a high-performing team in home assessing.
  • Drive continuous improvement and operational excellence in claims management.
  • Build and maintain relationships with stakeholders while managing performance metrics.
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Posted today

Motor Assessors

Auto & General
Lidcombe NSW 2141•Full time
~$85k - $115k(Estimated)
KEY POINTS WE FOUND
  • Assess vehicle damage and determine safe, cost-effective repairs, including post-repair quality inspections.
  • Prepare reports and repair estimates, negotiate costs with repair partners, and advise customers by phone and face-to-face.
  • Bring a relevant automotive trade qualification, at least five years of hands-on industry experience, and a customer-focused approach.
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Posted 7d ago

Home Assessing Technical Trainer

Auto & General
Kawana QLD 4701•Full time
~$85k - $105k(Estimated)
KEY POINTS WE FOUND
  • Deliver technical training, coaching and onboarding support to Home Claims and Assessing employees, leaders, assessors and suppliers.
  • Maintain learning materials and knowledge management, and identify capability gaps and trends to support improved performance.
  • Recommend and embed process, service and change improvements while supporting compliance and customer outcomes.
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Posted 38d ago

Desktop Estimator Team Lead

Auto & General
Sunshine VIC 3020•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Lead and oversee the Desktop Home Assessing Team for virtual property assessments.
  • Implement coaching and continuous improvement strategies for team members.
  • Manage relationships with internal and external stakeholders to enhance claims performance.
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Posted 31d ago

Desktop Home Assessor

Auto & General
North Lakes QLD 4509•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Manage end-to-end claims for insured property damage.
  • Assess damage and negotiate repair costs with suppliers and customers.
  • Ensure compliance with regulatory frameworks and maintain high customer service standards.
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Posted 31d ago

Sales Consultant

Auto & General
Birtinya QLD 4575•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Connect with customers to guide them through a tailored sales experience.
  • Utilise strong communication skills to identify and convert sales opportunities.
  • Meet performance KPIs and sales targets.
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Posted 23d ago

Head of Settlements

Auto & General
North Lakes QLD 4509•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
  • Provide strategic and operational leadership for the Settlements department.
  • Oversee managers and teams to ensure effective claims handling and negotiations.
  • Implement strategies for process improvement and compliance.
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Posted 31d ago

Case Manager

Auto & General
North Lakes QLD 4509•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
  • Manage escalated customer disputes and find solutions that work for all parties involved.
  • Negotiate outcomes balancing customer needs with business considerations.
  • Prepare detailed written responses for formal dispute resolutions.
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Posted 31d ago

Senior Motor Claims Consultant - Technical

Auto & General
North Lakes QLD 4509•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Provide exceptional customer service to clients managing complex motor claims.
  • Ensure compliance with regulations and manage claims costs effectively.
  • Develop strong relationships with stakeholders and support customers throughout the claims process.
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