Auto & General jobs
82 jobs
Sort by
Posted 10d ago
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Lead the Motor Underwriting function to align with company risk appetite and commercial objectives.
- Drive continuous improvement and automation in underwriting processes.
- Build and mentor high-performing teams to achieve business goals.
Posted 17d ago
~$85k - $105k(Estimated)
KEY POINTS WE FOUND
- Investigate and resolve general insurance complaints escalated to AFCA, negotiating fair outcomes and preparing formal submissions.
- Support customers experiencing vulnerability and advise internal teams on dispute resolution, policy and process matters.
- Identify service and process improvements while meeting quality, accuracy and performance standards.
Posted 17d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- End-to-end employee relations case management.
- Support leaders and employees with P&C operating service level.
- Collaborate with business leaders to provide practical People solutions.
Posted 12d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Assess and report on damages to domestic insured properties.
- Provide accurate scopes of works for rectification works.
- Ensure high customer service levels and manage client relationships.
+60d ago
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Build and maintain strong relationships with key suppliers.
- Conduct regular performance reviews and hold suppliers accountable for SLAs.
- Develop strategies to enhance supplier performance and mitigate risks.
Posted 40d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Assess vehicle damage to determine safe and cost-effective repairs.
- Conduct post-repair inspections and provide expert advice to customers.
- Collaborate with a team to enhance customer experience and uphold high standards.
Posted 12d ago
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage complex, high-value and sensitive motor claims from lodgement through to finalisation, applying policy terms and making accurate coverage decisions.
- Support vulnerable customers, coordinate repairs and services, and work with internal and external stakeholders to resolve claims.
- Identify compliance and risk issues while delivering a high-quality customer experience and contributing to team outcomes.
Posted 12d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Assess and report on damages to domestic insured properties.
- Provide accurate scopes of works for rectification works.
- Ensure high customer service levels and manage client relationships.
Posted 49d ago
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the Conversational AI team and drive strategy and implementation of AI solutions.
- Oversee the lifecycle of Conversational AI solutions and ensure alignment with business objectives.
- Establish governance frameworks and track performance indicators for AI initiatives.
Posted 12d ago
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Own and maintain governance procedures, documentation and quality assurance for the Partnerships & Alliances governance framework.
- Lead partner attestations, monitoring and audit responses, while coordinating engagement with senior internal and external stakeholders.
- Identify governance improvements and apply AI tools to enhance processes, documentation and monitoring.
Posted 12d ago
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Be the first point of contact for customers over the phone navigating home insurance claims.
- Review reports from builders, engineers, and suppliers to make informed claims decisions.
- Develop skills in customer communication, claims management, and compliance through a structured training program.
Posted 12d ago
~$150k - $190k(Estimated)
KEY POINTS WE FOUND
- Build, validate and implement pricing algorithms, predictive models and simulation tools for general insurance products.
- Maintain data integrity, model accuracy and compliance with pricing policies, including production testing and post-launch monitoring.
- Collaborate with Pricing, Business-as-Usual and IT teams to deliver pricing innovation projects.
Posted 12d ago
~$85k - $110k(Estimated)
KEY POINTS WE FOUND
- Lead, coach and develop Claims Consultants to deliver strong customer experiences from first notification through to claim resolution.
- Own team performance by monitoring KPIs, addressing gaps and driving outcomes in a fast-paced, high-volume environment.
- Help establish the culture, accountability and operating practices of Budget Direct’s new Adelaide claims operation.
Posted 12d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Assess vehicle damage to determine safe and cost-effective repairs.
- Conduct post-repair inspections and provide expert advice to customers.
- Collaborate with a team to enhance customer experience and uphold high standards.
Posted 12d ago
~$150k - $190k(Estimated)
KEY POINTS WE FOUND
- Lead and align Line 1 risk functions, strengthening enterprise risk practices, controls and risk culture.
- Analyse risk data and deliver actionable reporting to support Executive Committee decisions and risk accountabilities.
- Lead a risk team and coordinate governance, regulatory change, audit relationships and assurance across the business.
Posted 12d ago
~$75k - $95k(Estimated)
KEY POINTS WE FOUND
- Design engaging digital and print campaign assets for Budget Direct across websites, landing pages, social media and display advertising.
- Create and edit video, motion graphics and HTML5 banners, applying responsive design, UI and UX best practices.
- Collaborate with designers, developers and stakeholders to deliver on-brand creative, manage competing tasks and meet deadlines.
Posted 12d ago
~$95k - $125k(Estimated)
KEY POINTS WE FOUND
- Analyse customer journeys and data from multiple sources to identify issues, trends and opportunities for improvement.
- Conduct customer research and root-cause analysis, then turn findings into evidence-based recommendations and business cases.
- Build reporting and dashboards, measure improvement outcomes, and partner with stakeholders to support customer-led decisions.
Posted 12d ago
~$130k - $165k(Estimated)
KEY POINTS WE FOUND
- Develop and implement data-driven pricing for motorcycle, pet and travel insurance products, including modelling, premium adequacy reviews and risk rating.
- Analyse large datasets, validate data sources and use programming and pricing software to test, monitor and evaluate pricing changes.
- Advise business leaders on complex pricing and data issues, prepare papers for senior stakeholders, and contribute to mentoring and quality reviews.
Posted 26d ago
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and inspire a high-performance team in home assessing.
- Drive continuous improvement and operational effectiveness in claims management.
- Build and maintain relationships with stakeholders while ensuring service excellence.
Posted 26d ago
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Administer and maintain Genesys WFP and Intradiem platforms.
- Facilitate accurate payroll processing for frontline employees.
- Provide technical support and troubleshoot WFP technology issues.