Help Desk & IT Support jobs
222 jobs
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Posted 23d ago
Senior Digital Support Engineer
Service Stream
Eastern Creek NSW 2766•Full time
~$80k - $110k(Estimated)
KEY POINTS WE FOUND
- Troubleshoot complex user issues across various platforms and applications.
- Provide end-to-end support for incidents and requests, ensuring user communication throughout.
- Automate repetitive tasks and improve support processes through scripting and documentation.
Posted 9d ago
Service Desk Specialist
Australian Retirement Trust
Petrie Terrace QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technology support to users via phone and remote channels.
- Take ownership of incidents and requests, ensuring timely resolution or escalation.
- Contribute to knowledge articles and ongoing service improvements.
Posted 38d ago
Service Desk Analyst
Emmbr
VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide responsive L1 and L2 technical support through phone and ticketing channels.
- Diagnose and troubleshoot hardware, software and network issues, guiding users through solutions.
- Take ownership of service requests and incidents, managing them through to resolution.
Posted 59d ago
Service Desk Analyst - Previous MSP experience essential
Professional Search Group
Mosman Park WA 6012•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technical support to end-users.
- Troubleshoot and resolve IT-related queries and issues.
- Collaborate with the IT team to find solutions.
Posted 38d ago
Service Desk Analyst - Brisbane
Emmbr
Australia•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide L1 and L2 technical support through phone and ticketing channels.
- Diagnose and troubleshoot hardware, software and network issues.
- Take ownership of service requests and incidents, managing them through to resolution.
Posted 23d ago
IT Officer - KOTH
Vault Minerals
Goldfields Area WA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide onsite Level 1 and Level 2 technical support to site employees and contractors.
- Manage assigned incidents and service requests in accordance with agreed ICT priorities and service levels.
- Install, configure and support approved Vault-standard computers, software, printers, and peripherals.
Posted 24d ago
Service Helpdesk - L1 to L2 - Need Baseline Clerance
Talenza
Adelaide SA 5000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-line IT support via phone, email, chat and ticketing systems.
- Troubleshoot Windows 10/11, Microsoft 365, Outlook, Teams, OneDrive and SharePoint Online.
- Support user accounts, password resets, access requests and mailbox administration.
+60d ago
Expression of Interest: ICT Support Technician - Bendigo
Support Office - Commercial & Services
Bendigo VIC 3550•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for ICT systems in the education sector.
- Assist in the implementation and maintenance of technology solutions.
- Collaborate with team members to enhance service delivery.
+60d ago
Expression of Interest: ICT Support Technician - Wodonga
Support Office - Commercial & Services
Wodonga VIC 3690•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide ICT support to the Education sector.
- Work in a fast-paced and diverse environment.
- Participate in training and development programs.
Posted 1d ago
Desktop Support Officer - Part Time
Centorrino Technologies
Melbourne VIC 3004•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality onsite technical support to clients.
- Engage with a diverse range of technologies including Macs, PCs, and network infrastructure.
- Foster a collaborative environment to drive exceptional customer experiences.
Posted 15d ago
Senior Technical Support Specialist
Chemist Warehouse
Preston VIC 3072•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Act as a subject matter expert in IT support across various environments.
- Lead root cause analysis and implement lasting fixes for complex incidents.
- Provide expert support and guidance to technical teams and stakeholders.
Posted 24d ago
Customer Technical Support Specialist
Programmed
Clayton VIC 3168•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Respond to customer enquiries via phone and email.
- Troubleshoot hardware, software, and equipment-related issues.
- Coordinate external technicians when onsite assistance is required.
Posted 14d ago
End User Services Engineer (Intune MDM) - Moorabbin
Canon
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for various devices and technologies.
- Deliver exceptional customer service and maintain a seamless technology experience.
- Manage incidents and support Microsoft 365 and Intune environments.
+60d ago
Expression of Interest: ICT Support Technician - Mildura
Support Office - Commercial & Services
Mildura VIC 3500•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide ICT support to educational institutions in Mildura.
- Assist with technical issues and ensure smooth operation of technology solutions.
- Collaborate with a growing team to deliver tailored services to the education sector.
Posted 9d ago
IT Technician
CompNow
Notting Hill VIC 3168•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Support deployment, configuration, and installation of hardware and software systems.
- Ensure end-user devices are correctly configured, tested, and deployed.
- Assist with onsite delivery and deployment activities.
Posted 13d ago
Technical Sales Support
Allan Hall Business Advisors
Perth WA 6000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for security products including CCTV and alarms.
- Assist customers in selecting the right products and solutions.
- Conduct product training for customers and internal teams.
+60d ago
Expression of Interest: ICT Support Technician - Ballarat
Support Office - Commercial & Services
Ballarat Central VIC 3350•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide ICT support to the education sector
- Assist in the implementation of technology solutions
- Work in a fast-paced and diverse environment
Posted 23d ago
Information Technology Support Specialist
Cooper Grace Ward
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide level 1 and level 2 IT support across the firm.
- Assist with hardware and software troubleshooting, including Microsoft Windows and Office applications.
- Collaborate with colleagues to ensure high standards of client service.
Posted 10d ago
SERVICE DESK ANALYST - GPC ASIA PACIFIC - FULL TIME
GPC Asia Pacific (APAC)
Rowville VIC 3178•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level Service Desk support for incidents and requests.
- Monitor support queues and respond to calls and tickets within agreed SLA timeframes.
- Troubleshoot device, software and web-application issues in line with ITIL practices.
+60d ago
Expression of Interest: ICT Support Technician - Gippsland
Support Office - Commercial & Services
Traralgon VIC 3844•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide ICT support to educational institutions in Gippsland.
- Assist in the implementation of technology solutions tailored for the education sector.
- Collaborate with a team to deliver exceptional customer service and technical support.