Key Account Manager
- Manage strategic retail and wholesale accounts across Australia and New Zealand, building customer relationships and delivering revenue, distribution and market-share growth.
- Develop account plans, forecasts and performance reporting using sales, category, inventory and sell-through data to identify commercial opportunities.
- Coordinate product launches, promotions and customer initiatives with internal teams, and support retail education, events and in-store brand activation.
Join a globally recognised premium outdoor and lifestyle brand known for creating exceptionally designed, high-performance products built for adventure, durability and the outdoors.
With a strong international presence and a growing footprint across Australia and New Zealand, the business has built a loyal customer following through its combination of product innovation, quality and distinctive brand positioning.
This is an exciting opportunity to join a high-performing team where commercial thinking, strong customer partnerships and brand excellence come together. You will work with some of the country's leading retail partners and play a key role in growing the brand's presence across the ANZ market.
As a Key Account Manager, you will take ownership of a portfolio of strategic retail accounts, building strong customer relationships while driving revenue, distribution, market share and long-term commercial growth.
Key Responsibilities
- Own and develop relationships with key retail and wholesale accounts across ANZ.
- Develop account plans and strategies to drive revenue, profitability, distribution and market share.
- Analyse sales, category, inventory and sell-through data to identify growth opportunities and provide commercially focused recommendations.
- Lead forecasting, business reviews and performance reporting, presenting insights and action plans to internal and external stakeholders.
- Manage product launches, seasonal programs, promotions and customer-specific initiatives from planning through to execution.
- Partner cross-functionally with Marketing, Trade Marketing, Product, Operations, Finance, Supply Chain and Customer Service teams.
- Identify opportunities to improve assortment, retail execution, customer experience and brand presence.
- Act as a brand ambassador, supporting retail education, product training, customer events and in-store activation.
Key Skills & Experience Required
- 5+ years' experience in Account Management, Key Account Management, Sales or a similar.
- Experience managing national retailers, distributors or wholesale accounts.
- Strong commercial acumen with the ability to turn data and market insights into actionable growth strategies.
- Strong Excel and business reporting skills, with experience across forecasting, account planning and performance analysis.
- Proven ability to build trusted relationships with senior customer stakeholders.
- Strong negotiation, presentation and communication skills.
- Highly organised, commercially driven and able to manage multiple priorities.
- A genuine interest in premium consumer brands, retail, lifestyle or the outdoors would be highly regarded.
Benefits
- Join a globally recognised and highly respected premium brand.
- Work with leading retail partners across the ANZ market.
- Be part of a collaborative, innovative and high-performing team.
- Opportunity to make a genuine commercial impact and influence account growth.
- Career development opportunities within an international organisation.
- A culture that values innovation, authenticity, collaboration and getting outside.
- Be part of a brand built around adventure, quality and making time outdoors extraordinary.
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