Help Desk & IT Support jobs
222 jobs
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+60d ago
Level 1/2 IT Support Technician - Perth
Hays
Perth WA•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Providing L1 and L2 support across various client environments.
- Managing and resolving service desk tickets in a timely manner.
- Delivering exceptional customer service via phone, remote support, and on-site visits.
Posted 52d ago
Level 1 Helpdesk Technician Melbourne
Hays
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st level IT support both remote and onsite for clients
- Maintain relationships with clients and perform account administration
- Troubleshoot technical issues in a high-volume ticketing environment
Posted 45d ago
IT Systems Support
Hays
Eastern Suburbs Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1/2 support across hardware, software and business applications.
- Manage user onboarding, offboarding and device provisioning.
- Assist with ERP and business system support.
Posted 53d ago
Level 2 Support Engineer
Hays
Sydney CBD NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide remote and on-site support to clients.
- Handle complex issues escalated from Level 1 support.
- Mentor Level 1 engineers and uplift team knowledge.
Posted 8d ago
Level 1 or 2 Service Desk Technician (1-2yrs MSP experience)
Acworth Recruitment
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first response and accurate triage for client requests via phone and email.
- Support and troubleshoot Microsoft 365, Windows, and networking issues.
- Document findings and communicate clearly with clients throughout the support process.
Posted 7d ago
Specialist, IT Technical Support - Adelaide
Ihg Hotels & Resorts
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality onsite and remote technology support across participating hotels.
- Manage and maintain hotel technology infrastructure, ensuring reliability and support for operations.
- Strengthen cybersecurity and operational resilience through security updates and risk management.
Posted today
IT Service Desk Analyst
PFD Food Services
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Act as the first point of contact for IT support requests.
- Provide first-level troubleshooting and resolution for local and remote staff.
- Support process improvement and automation initiatives to enhance Service Desk operations.
Posted 8d ago
IT Support Engineer
DDH1 Drilling Pty Ltd
Canning Vale WA 6155•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide hands-on technical support across hardware, software, network and account issues.
- Administer and maintain Microsoft 365, Azure, Teams, SharePoint and Exchange Online.
- Support IT operations across regional and remote sites, including drill rigs.
Expiring in 3d
Service Desk Analyst
Goodman Fielder
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- First point of contact for IT support, ensuring timely response to technical issues.
- Provide exceptional IT support via various channels and log all interactions accurately.
- Participate in team meetings to enhance service delivery and efficiency.
Posted 30d ago
IT Support Coordinator
Shadforth Civil Contractors
Sunshine Coast QLD•Casual/Holiday
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Coordinate the IT Support function and provide hands-on support to users across multiple sites.
- Manage the day-to-day activities of the IT Support team, ensuring issues are prioritised and resolved.
- Provide technical assistance and support for desktop and mobile operating systems, including Windows and iOS.
Posted today
IT Support Engineer
Thermo Fisher Scientific
Brisbane QLD 4000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide technical and operational support across end-user systems and infrastructure.
- Ensure stable, secure, and compliant IT operations aligned with global standards.
- Collaborate with global IT teams to resolve system issues and support local facility teams.
Posted 1d ago
Desktop Support Engineer
Brennan
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide onsite and remote 1st-level support to clients in Sydney.
- Manage and resolve technical issues for service delivery teams.
- Maintain effective communication with clients and ensure excellence in customer service.
Posted 23d ago
Information Technology Support Specialist
Cooper Grace Ward
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide level 1 and level 2 IT support across the firm.
- Assist with hardware and software troubleshooting, including Microsoft Windows and Office applications.
- Collaborate with colleagues to ensure high standards of client service.
+60d ago
Expression of Interest: ICT Support Technician - Mildura
Support Office - Commercial & Services
Mildura VIC 3500•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide ICT support to educational institutions in Mildura.
- Assist with technical issues and ensure smooth operation of technology solutions.
- Collaborate with a growing team to deliver tailored services to the education sector.
Posted 23d ago
IT ASSISTANT INTERN
Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
Posted 9d ago
Service Desk Specialist
Australian Retirement Trust
Petrie Terrace QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technology support to users via phone and remote channels.
- Take ownership of incidents and requests, ensuring timely resolution or escalation.
- Contribute to knowledge articles and ongoing service improvements.
Posted 25d ago
Service Desk / Desktop Support Analyst (L1-L2)
Emanate Technology
Adelaide SA 5000•Full time
~$89k - $109k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 desktop and service desk support.
- Troubleshoot hardware, software, application, and user access issues.
- Deliver excellent customer service to internal stakeholders.
Posted 24d ago
Expression of Interest: ICT Support Technician - Victoria
The Good Guys
Southbank VIC 3006•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Service Desk Level 1 and Level 2 support for clients.
- Assist Specialist Technician with assigned tasks and local support.
- Participate in system installations and basic server administration.
Posted 24d ago
Service Helpdesk - L1 to L2 - Need Baseline Clerance
Talenza
Adelaide SA 5000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-line IT support via phone, email, chat and ticketing systems.
- Troubleshoot Windows 10/11, Microsoft 365, Outlook, Teams, OneDrive and SharePoint Online.
- Support user accounts, password resets, access requests and mailbox administration.
Posted 24d ago
Customer Technical Support Specialist
Programmed
Clayton VIC 3168•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Respond to customer enquiries via phone and email.
- Troubleshoot hardware, software, and equipment-related issues.
- Coordinate external technicians when onsite assistance is required.